Hello,
In the Commerce Server 2002 Business Desk application, when someone
attempts
to see the Order Detail Information for a specific order, it fails with
the
generic message (note: this is happening for only a small number of
Orders):
Errors occurred while loading part of the Business Desk.
Error Type:
CS_Req (0x80004005)
Method '~' of object '~' failed
/manager/orders/orderstatus_view.asp, line 38
I've done research that indicates the Order information is stored in XML
format. The XML is stored in an NTEXT column in the OrderGroup table. By
running a query against that table using the DATALENGTH() functionm, I am
able to get a list of Order numbers that exceed 64K. Order Detail
information
that is under 64K displays fine in Business Desk. But Order Detail
information that is > 64K, consistently produces the above error.
Does anyone have any ideas or suggestions on how to resolve this?
Regards,
Nick
PS - Here is a KB that seems to relate, in a general sense, of legacy type
DLL's trying to process BLOB data (i.e. NTEXT, TEXT, IMAGE) that exceeds
64K:
http://sup****t.microsoft.com/kb/257425/en-us
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